Most of our clients come to us by introduction. These are some of their accounts, in their own words.
My partner and I both work in fashion, at Alexander McQueen and Victoria Beckham respectively, and we had decided to move together in the middle of the sales campaign, which was challenging as we were travelling to Europe twice a week. On top of that I was pregnant, so I had little energy to dedicate to the process. I knew very well what I was after, but the homes out there, despite the exorbitant prices, were so ordinary and not as sophisticated as I wanted for Bryan. We did not arrange a single viewing: Aldo sent me an off-market option which he already knew was special and said, “We already found it, so please do not stress.” The same Saturday, after spending a good hour inside, we submitted our offer, and over the weekend it was agreed, while I was still pinching myself. He made sure it was perfect before we moved in the next month and arranged all the deliveries and storage on our behalf, saving us a lot of money, as he is full of useful and professional contacts. He has an eye for detail and works as a partner in an A-team rather than a third-party professional, which makes you enjoy a home-hunting process we always felt stressed about.
London is probably one of the most challenging places to find a flat to rent, not for lack of offers but for lack of the right quality, price and taste. After several very bad experiences, including with well-known real estate brands, I was lucky enough to meet Aldo by chance. From that day flat hunting stopped being a nightmare and became an exciting moment, dreaming about the next flat or house. Dealing with Aldo is like dealing with a wise friend who gives you the right recommendations, not the usual agent whose only interest is to close a deal. He is also great in negotiation, including in the contract all the small tweaks we never think of. I am so happy to have him as my agent in London that I have introduced him to many friends.
Aldo and I were an incredible team. I needed a creative space in central London and Soho seemed the obvious, vibrant choice. In less than two months Arbitrage found this gorgeous pad in a Grade II listed Victorian building; I could not resist, and I ended up buying the unit after a year’s tenancy. If you are seeking a tailor-made and smart property investment, this firm is what you are looking for.
I was introduced to the firm by a colleague who lives in New York but is originally from London. She simply said, “Call them, they will take care of everything,” and so it happened. From the property search to the green energy bills, the relocation team assisted me throughout the move and gave me the opportunity to be part of it despite the time difference. Arbitrage is now the real estate partner of the business I run, as their advice has been key to my success.
All we knew was that we wanted to live in Marylebone. Moving in two weeks, in the middle of August, seemed like our worst nightmare, but with Arbitrage things went more smoothly than we expected. We efficiently visited around a dozen properties, and by the end of the tour we had already shortlisted three. Aldo managed the process so professionally that 48 hours later we had signed the paperwork. Giulio and I will be forever grateful for this incredible assistance and for the professional and valuable relationship we have built over the years.
I hate wasting time. I live a busy life, and finding a flat in a fast-moving rental market such as London was beginning to feel like a very stressful journey. The budget seemed too tight for what my boyfriend and I were looking for, I could not visit properties at short notice, and flats were being let fast. I was thrilled when a friend shared Aldo’s contact. He offered to assist us around our busy schedules, as we lived between London, Germany and the US with weekly international travel at the time. With patience and hard work we finally found the flat of our dreams, just refurbished, for a reasonable price, as Aldo persuaded the landlord tirelessly for weeks. Aldo is the best property negotiator I have seen in action, and I cannot count how many times he has been available for us.
Arbitrage Group is truly a multi-talented business. They first found me the perfect flat in the area I wanted and introduced us to one of their contractors, who redecorated the flat to amazingly high standards. When it was time to move part of my hospitality business from Boston to London, they efficiently helped me secure office space in Fitzrovia too, so they really provide wide-ranging advice. They also tirelessly provided short-let accommodation for all our staff who relocated, and handled the bureaucracy on our behalf as a gesture of goodwill.
Arbitrage are outstanding to work with: skilled listeners and negotiators with very in-depth knowledge of the local market. I needed help with everything from explaining the differences between state and private schools to accompanying us on tours of London’s top schools; they supported me and my daughter Nina at every step. Choosing the right school is fundamental for a family relocating to London, so we strongly recommend starting with the school search at the beginning of the relocation. I would recommend their services to all families who are working hard to handle a million things in their lives, as this company frees you from the stress and hassle of finding a new home for you and your loved ones.
